Terms of Service

Effective Date: April 4, 2026

1. Acceptance of Terms

By accessing or using the Aria Pilates website, booking system, or services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Aria Pilates, LLC ("we," "us," or "our") provides Pilates classes, wellness services, membership plans, and an online booking and management platform located at 314 Central Way, Kirkland, WA 98033.

3. Account Registration

To access certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate
  • Keep your password confidential and secure
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activity under your account

4. Membership and Payment

  • Membership plans are offered on a recurring basis as described at the time of purchase
  • Payments are processed through our third-party payment processors
  • You authorize us to charge your payment method on file for recurring membership fees
  • Cancellation policies are as described at the time of membership enrollment
  • Refunds are handled in accordance with our refund policy

5. Class Booking and Cancellation

  • Classes must be booked through our online booking system
  • Cancellation policies apply as posted on our website and in our studio
  • Late cancellations or no-shows may result in forfeiture of class credits or applicable fees

6. Assumption of Risk and Liability Waiver

Participation in Pilates classes and related activities involves inherent physical risks. By using our Services:

  • You acknowledge that physical exercise carries risks of injury
  • You represent that you are in adequate physical condition to participate
  • You agree to inform your instructor of any injuries, medical conditions, or physical limitations
  • You assume all risks associated with participation in our classes and activities

7. SMS/Text Messaging Terms

By opting in to receive SMS/text messages from Aria Pilates, you agree to the following:

  • Consent: You consent to receive recurring marketing and informational SMS/text messages from Aria Pilates at the phone number you provide, including class reminders, schedule updates, promotional offers, and studio announcements. You are opting into marketing texts
  • Message Frequency: Message frequency varies based on your class schedule and studio activity
  • Costs: Message and data rates may apply. Check with your mobile carrier for details
  • Opt-Out: You may opt out at any time by replying STOP to any message. After opting out, you will receive a final confirmation message
  • Help: For assistance, reply HELP to any message or contact us at support@ariapilates.co
  • No Obligation: Consent to receive SMS messages is not a condition of any purchase or membership
  • Supported Carriers: Our SMS service is supported by major US carriers. Carriers are not responsible for delayed or undelivered messages
  • Data Sharing: Your mobile information will not be sold or shared with third parties for promotional or marketing purposes
  • Privacy: Your phone number and SMS data are handled in accordance with our Privacy Policy

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Aria Pilates or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Prohibited Conduct

You agree not to:

  • Use our Services for any unlawful purpose
  • Interfere with or disrupt the operation of our Services
  • Attempt to gain unauthorized access to our systems
  • Use our Services to transmit spam or unsolicited communications
  • Impersonate any person or entity

10. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Aria Pilates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

12. Indemnification

You agree to indemnify and hold harmless Aria Pilates, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Continued use of our Services after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws provisions.

15. Dispute Resolution

Any disputes arising from these Terms or our Services shall be resolved through binding arbitration in King County, Washington, in accordance with the rules of the American Arbitration Association.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

Aria Pilates

314 Central Way, Kirkland, WA 98033

support@ariapilates.co